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Legal notice

Legal information

1. Identification of the site publisher

  • Name: Cabinet ExpertImmo | RABENIMANANA Normand
  • Legal form: Sole proprietorship
  • Head office: Lot 94 Analamahitsy, Antananarivo 101, Madagascar
  • Director of publication: Mr RABENIMANANA Normand
  • Qualification: Building & Real-Estate Expert accredited to the Courts and Tribunals of Madagascar, member of the CAREA (Compagnie des Arbitres Rapporteurs et Experts Agréés près les Cours et Tribunaux de Madagascar) since 1990
  • Telephones: +261 32 07 792 63 / +261 34 03 962 29 / +261 33 12 309 05
  • Emails: contact@expertimmo.mg / rabenimanana-ecr@moov.mg

2. Site hosting

Tranokala
Professional web host — In service since 2013
Address: VI 30 Ambatovinaky, near the Ministry of Water and Sanitation, Antananarivo, Madagascar
Telephone: +261 34 41 189 33
Email: contact@tranokala.pro
Website: https://tranokala.pro
Support hours: Monday to Friday, 8:00 – 16:30 (EAT, UTC+3); Saturday and Sunday: reduced availability

3. Director of publication

Mr RABENIMANANA Normand, accredited Building & Real-Estate Expert, in his capacity as legal representative of Cabinet ExpertImmo | RABENIMANANA Normand.

4. Website design and development

Website design and development: Doublevey®

5. Intellectual property

All content on this website (texts, images, logos, structure, graphic charter) is the exclusive property of Cabinet ExpertImmo | RABENIMANANA Normand or its rights holders. Any reproduction, representation, modification, publication or adaptation, in whole or in part, on any medium whatsoever, is strictly prohibited without the express prior written authorisation of the Firm. The CAREA logo remains the exclusive property of the Compagnie des Arbitres Rapporteurs et Experts Agréés.

6. Hyperlinks

Hyperlinks placed on this website to third-party sites (banks, partner institutions or others) in no way engage the liability of Cabinet ExpertImmo | RABENIMANANA Normand as to the content, security or privacy policy of those sites.

7. Personal data

Cabinet ExpertImmo | RABENIMANANA Normand undertakes to ensure that your data is collected and processed lawfully, fairly and transparently, in accordance with Law No. 2014-038 of 9 January 2015 on the protection of personal data. To find out more about the management of your data and the exercise of your rights, please consult our Privacy Policy.

8. Cookies

Our philosophy is to limit the collection of information as far as possible. The website uses no tracking, profiling or advertising cookies. Only technical cookies strictly necessary for the operation of the website or for remembering your language preferences may be placed on your device. These cookies do not require prior consent.

9. Applicable law and jurisdiction

Any dispute relating to the use of the expertimmo.mg website is subject to Malagasy law. Exclusive jurisdiction is granted to the competent courts of Antananarivo.

10. Date of last update

This legal notice was updated on 10 May 2026.

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General terms of use

1. Purpose

These General Terms of Use govern the conditions under which the institutional and informational website www.expertimmo.mg is made available to, and may be used by, any visitor or internet user. This website does not offer the online sale of goods or services. Accessing and browsing this website constitutes full and unreserved acceptance of these General Terms of Use.

2. Website publisher

The identity of the publisher of this website, together with the legal information relating to its hosting and its director of publication, is set out in the Legal Notice of this website. Cabinet ExpertImmo | RABENIMANANA Normand is fully identified there.

3. Access to the website

  • Access to the website is free and open to any internet user with internet access. Costs relating to network access (equipment, subscriptions) remain solely the user’s responsibility.
  • Cabinet ExpertImmo | RABENIMANANA Normand uses all reasonable means at its disposal to ensure permanent and uninterrupted accessibility of the website, but is under no obligation of result as to such availability.
  • Access to the website may be temporarily suspended or interrupted, without notice or compensation, for reasons of maintenance, updates, or in the event of force majeure as defined by Malagasy case law.
  • The Firm does not guarantee universal compatibility of the website with all existing browsers, operating systems or mobile devices.

4. User obligations

By using this website, the user expressly and firmly undertakes to:

  • Not disrupt, degrade or impair the proper functioning or integrity of the website.
  • Not attempt to access the computer systems or databases of Cabinet ExpertImmo | RABENIMANANA Normand fraudulently or unlawfully.
  • Not use automated or systematic means (such as crawlers, "scraping", "crawling" or site harvesters) for the purpose of extracting, copying or reusing the data on this website.
  • Not use the website’s elements, forms or content for unlawful, fraudulent or malicious purposes, or purposes contrary to public order and accepted standards of behaviour applicable in the Republic of Madagascar.
  • Not reproduce, distribute or communicate the website’s content without prior and express authorisation.

5. Intellectual property

All the elements making up this website, including but not limited to text, illustrations, photographs, graphic design, source code, site-structure elements, databases and interfaces, are protected by the Malagasy legislation in force on copyright and intellectual property. These elements remain the exclusive property of Cabinet ExpertImmo | RABENIMANANA Normand or of its legitimate rights holders.

Any reproduction, representation, alteration, modification, publication or adaptation, in whole or in part, of these elements, by whatever process, medium or means, is strictly prohibited without the written, express and prior authorisation of Mr RABENIMANANA Normand. By way of exception, the CAREA logo on this website belongs exclusively to the Compagnie des Arbitres Rapporteurs et Experts Agréés and enjoys the same legal protection in terms of intellectual property.

6. Nature of the content — Essential warning

IMPORTANT: the information, service descriptions, advice and news published on this website are provided for general, documentary and informational purposes only.

These elements IN NO WAY constitute a formal technical opinion, a certified property valuation, or an expert report. They cannot in any way engage the professional liability of the expert. Only an expert report — duly signed and produced within an engagement formally entrusted to the Firm, after the prior signing of a fee agreement or pursuant to a court order — has evidential weight and legal value and engages the professional liability of the expert.

7. Contact form

Using the contact form on the website is simply a way of making contact or requesting information. Submitting this form in no way constitutes an engagement commitment, an appraisal agreement, or acceptance of any service on the part of Cabinet ExpertImmo | RABENIMANANA Normand.

No information submitted by the user via this form may be interpreted as constituting the starting point of an appraisal engagement, or as free legal or technical advice. Any formal engagement will be the subject of a prior written agreement in the form of a fee agreement.

8. Fee agreement

The conditions of performance, pricing and liability relating to appraisal services (both private and judicial) are not governed by these General Terms of Use. They are governed exclusively by bilateral fee agreements drawn up and accepted prior to any work between Cabinet ExpertImmo | RABENIMANANA Normand and the client (or set upon appointment by the judicial authorities).

9. Links to third-party websites

The website may contain hyperlinks leading to websites published by third parties (such as partner institutions, official bodies, banks, etc.). Cabinet ExpertImmo | RABENIMANANA Normand exercises no control over the content, accuracy, legality or availability of these third-party websites. Consequently, the Firm cannot be held liable in any way for access to these external resources or for their use by the user.

10. Liability

Cabinet ExpertImmo | RABENIMANANA Normand takes the greatest care to publish accurate and up-to-date information on its website, but cannot guarantee that its content is entirely exhaustive. The user acknowledges that they use the general information on the website at their own sole and entire responsibility.

The Firm cannot be held liable for any direct or indirect damage, of whatever nature, resulting from access to or use of the website, from the temporary unavailability of services, or from the interpretation of the data and information it contains.

11. Personal data

As part of your browsing on our website or your use of our contact form, we may process personal data concerning you. For all the information relating to the collection and processing of your data, as well as the exercise of your legal rights (in particular under Law No. 2014-038), we invite you to consult our dedicated page: the Privacy Policy.

12. Amendment of the terms of use

Cabinet ExpertImmo | RABENIMANANA Normand reserves the sovereign right to revise, update or amend these General Terms of Use at any time and without prior notice, in order to adapt them to regulatory, case-law or functional changes to the website. The applicable and enforceable version of the Terms of Use is always the one in force and publicly accessible online when the internet user consults or uses the website.

13. Applicable law and jurisdiction

Access to, browsing of and use of all the content of this website are governed exclusively by Malagasy law. Any dispute, claim or legal action arising from the interpretation, application or performance of these General Terms of Use shall fall within the exclusive jurisdiction of the courts sitting in Antananarivo, Madagascar.

14. Contact

For any question, complaint or request for further information relating to these General Terms of Use, you can reach us by email at the following address: contact@expertimmo.mg.

15. Date of last update

These General Terms of Use were updated on 10 May 2026.

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Privacy policy

1. Preamble

Cabinet ExpertImmo | RABENIMANANA Normand is formally committed to protecting the personal data of its clients and contacts in accordance with Law No. 2014-038 of 9 January 2015 on the protection of personal data in the Republic of Madagascar, as well as its implementing decree No. 2023-1541. The supervisory authority responsible for the enforcement of these provisions is the Commission Malagasy de l’Informatique et des Libertés (CMIL).

In this policy, the Building & Real-Estate Expert accredited to the Courts and Tribunals of Madagascar, member of the CAREA (Compagnie des Arbitres Rapporteurs et Experts Agréés près les Cours et Tribunaux de Madagascar), is hereinafter referred to as “the Expert”.

2. Data controller

The controller responsible for the processing of personal data collected through this website and in the course of appraisal engagements is:

Cabinet ExpertImmo | RABENIMANANA Normand
Lot 94 Analamahitsy, Antananarivo 101, Madagascar
Email: contact@expertimmo.mg

3. Data collected

In the course of our exchanges, we may collect certain information concerning you.

Through the website’s contact form:

  • Full name
  • Email address
  • Telephone number
  • Reason for the request (category of appraisal)
  • Free-text description of the property and context

Through subsequent email or telephone exchanges:

  • Supporting documents, title deeds, or any information relating to the property being appraised that is necessary for the performance of our engagement.

4. Purposes of processing

The processing of personal data by Cabinet ExpertImmo | RABENIMANANA Normand pursues exclusively the following purposes:

  • Responding to contact requests and correspondence.
  • Issuing quotations and fee agreements prior to engagements.
  • Carrying out appraisal engagements (judicial or amicable) with full rigour.
  • Maintaining the professional records required by the CAREA code of ethics.
  • Complying with our legal, accounting and tax obligations.

Important: we do not use your data for any commercial or advertising purpose, nor do we resell it to third parties. Your data is not subject to any profiling or automated decision-making.

5. Legal basis for processing

In accordance with the provisions of Law No. 2014-038 (in particular Articles 6 to 13), the processing of your data is lawful and based on the following grounds:

  • The consent of the data subject, expressly obtained when submitting the contact form.
  • The performance of a contract, in connection with the signing of an appraisal agreement or pre-contractual measures.
  • Compliance with a legal obligation to which the Firm is subject (record-keeping, archiving of judicial reports, tax obligations).
  • The legitimate interest of the data controller in the administrative management and proper operation of the Firm.

6. Recipients

The data collected is strictly intended for the following recipients:

  • The staff of Cabinet ExpertImmo | RABENIMANANA Normand: Mr RABENIMANANA Normand alone, or, where applicable, internal personnel specifically authorised and bound by a duty of confidentiality.
  • The competent courts: strictly and exclusively within the framework of the judicial engagements entrusted to us by court order or judgment.
  • Assisting experts (sapiteurs): where appointed by the magistrate during the engagement for an additional technical opinion.
  • Our technical service providers: in particular the website host, acting under a contract containing strict confidentiality clauses.

No personal data is passed on to third parties for commercial purposes, to advertising partners or to marketing platforms.

7. Retention period

Your data is kept for periods strictly proportionate to the purposes mentioned:

  • Contact requests not followed up: kept for a maximum of 12 months.
  • Files of completed engagements (private appraisals): kept for the legal period applicable to professional archives, i.e. at least 10 years from the closing of the file.
  • Judicial appraisal reports: kept in strict compliance with the filing and archiving obligations incumbent on the Expert.

8. Confidentiality and professional secrecy

Independently of the obligations arising from the legislation on personal data protection, the Expert is bound by the strictest professional secrecy, in accordance with the ethical rules governing the profession. This secrecy covers all information, correspondence, documents and conclusions relating to a file, to an appraised property or to a client, and may only be lifted in the cases expressly provided for by law or by decision of the competent court.

9. Security

Cabinet ExpertImmo | RABENIMANANA Normand has put in place the technical and organisational measures necessary to preserve the integrity and confidentiality of your data. These measures include in particular:

  • Encryption of communications on the website via the HTTPS/TLS protocol.
  • Implementation of security HTTP headers (such as HSTS, CSP) to prevent cyber-attacks.
  • Secure local storage of the Firm’s digital and physical archives.
  • Strictly controlled physical access to the professional premises.

10. Rights of data subjects

In accordance with the provisions of Law No. 2014-038, every data subject has the following rights over their data at any time:

  • Right to information.
  • Right of direct or indirect access to your data.
  • Right to rectification of inaccurate or incomplete information.
  • Right to object to processing on legitimate grounds.
  • Right to erasure (this right is exercised within the strict limits of professional secrecy and the mandatory legal retention obligations incumbent on the Expert).

How to exercise your rights: to exercise these rights, you can send us a written request accompanied by proof of identity:
- By post to the Firm’s head office (Lot 94 Analamahitsy).
- By email to contact@expertimmo.mg.

The Firm undertakes to reply within a maximum of 30 days.

11. Complaint to the CMIL

If, after contacting us, you consider that the processing of your data does not comply with the provisions of Law No. 2014-038, you have the right to lodge a formal complaint with the competent supervisory authority: the Commission Malagasy de l’Informatique et des Libertés (CMIL).

12. Cookies

Our philosophy is to limit the collection of information as far as possible. The website uses no tracking, profiling or advertising cookies. Only technical cookies strictly necessary for the operation of the website or for remembering your language preferences may be placed on your device. These cookies do not require prior consent.

13. Changes to this policy

Cabinet ExpertImmo | RABENIMANANA Normand reserves the right to adapt and amend this privacy policy from time to time, in particular to comply with legislative, regulatory or case-law developments. The applicable version is always the one in force and published on the website on the date of your consultation.

14. Entry into force

This privacy policy has been in force since 10 May 2026.

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